What is it that customers are looking for when it comes to customer experience, especially when it comes to online and phone transactions? If you’re looking to improve your customer experience, start by evaluating a few important areas.
Retooling just-in-time (JIT) business processes can be a daunting task during the pandemic, so consider working with a Business Process Optimization partner.
Now’s the time to examine your remote work policies and technology to ensure you’re adequately protected through this crisis.
Utilities around the country are recognizing the need to adapt, and they’re starting by taking a closer look at the legacy systems at the foundation of their technology.
Using an agile approach to business assessments is a perfect way to solve immediate pain points while still working toward the larger goal.
Many credit unions are vastly unprepared with inadequate information security/cybersecurity programs, and they don’t know what they don’t know.
By implementing a culture of innovation with your company, you’ll be better prepared to tackle your toughest business challenges.
Beyond just helping to correct the gender pay gap, there are larger global benefits to more women entrepreneurs, including increased innovation, a boost to the local economy and a positive social impact.
Known as a senior responsible owner, the “SRO” is focused on a singular task: ensuring what’s delivered maps back to the business case for IT projects.
Rugby really taught me three important life lessons—lessons I use every day in IT that I also pass on to our employees and our clients.